As a reputable and reliable business, we do have rules to ensure the smooth run of your pets vacation with us and our other guests.

We require ALL  pets to be up to date with their vaccinations including Kennel Cough. Kennel Cough if administrated before being in boarding, requires a minimum 10 days beforehand.

All Dogs must be neutered and socialized with other pets, as they are mixing together. If a booking is made under false information, we reserve the right to refuse to take the pet on the day of collection. The fees will not be refundable.

If a pet is booked under being socialized but it is discovered afterwards that this was a false information, we will reserve the right to contact you or your person of contact, if you are not available, to come and collect your pet that same day. No aggression will be tolerated.

The fees will not be refundable.

We do not take any responsability in case of injuries caused by a dog in the case of disinformation provided by a dog owner. The owner of the dog will be fully responsable for all compensations and vets bills to other pet owners, where their pets would have been injured.

If a pet is injured, other than the reason stated above, while on his stay, we will contact the owner for approval to bring the pet to the vet and keep the owner informed at all time.

If a pet requires medication administration, it is to the owner to bring this to our attention at the time of the booking and to provide all necessary details , along with enough medication to cover the lenght of the stay.

Our times of pickup and drop off are from 6am to 7pm depending on your location.

We do not require leashes/ beds/ harnesses/ bowls while on boarding with us.

For safety reasons, we do not accept any XL and some other restricted breeds.